Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-collision-diagnostics.dentrepair-talk.com (hereafter referred to as “Tesla Collision Diagnostics,” “we,” or “our”). We prioritize and are committed to protecting your privacy by ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAs) in the United States
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to: our website at https://tesla-collision-diagnostics.dentrepair-talk.com, any associated mobile applications, services, and products offered under the Tesla Collision Diagnostics brand. It’s crucial to emphasize that this policy does not extend to third-party platforms or services accessible through links on our site, as these entities have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy guides interactions when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this policy.
  3. Engage with us through communications like newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect diverse types of personal data, including:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Data necessary for processing transactions, including payment card details (masked) and billing addresses.
  • Financial Information: Records of financial transactions, such as purchase history and banking information, where applicable.
  • Purchase Information: Details about products or services you’ve acquired from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for the purpose of personalization and analytics.
  • Location Data: Geographic coordinates when you interact with our location-based services (with your consent).
  • Feedback: Comments, reviews, and responses provided to improve our products and services.
  • Social Media Information: Publicly available data from social media platforms if you choose to connect them to your Tesla Collision Diagnostics account.
  • Product Information: Details about the products you interact with or purchase from us.

We collect this data through various means: user input forms, interactions with our applications and services, automated technologies (like tracking cookies), and third parties who provide personal data in accordance with their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are categorized as:

  • Strictly Necessary: Essential for navigation and functionality of the site.
  • Preference: Used to remember user preferences and settings.
  • Analytics: Track website usage statistics, helping us understand how users interact with our site.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as it is necessary or relevant for the purposes collected, which may include:

  • Fulfilling contractual obligations
  • Complying with legal requirements
  • Resolving disputes
  • Conducting research and analytics
  • Providing customer support

Upon no longer requiring this data for the above purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

We implement robust organizational and technical safeguards to secure your personal data. These include:

  • Encryption of data in transit and at rest
  • Secure third-party processing partners who adhere to strict security standards
  • Access controls and regular security audits

Children’s Privacy

Tesla Collision Diagnostics does not intentionally collect or store personal data from children under the age of 18. We encourage parents and legal guardians to supervise their child’s online activities and discourage them from sharing any personal information without parental consent.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access, rectification, or erasure of your data
  • Right to restriction or object to the processing of your data
  • Right to data portability
  • Right not to be subjected to automated decision-making or profiling

To exercise these rights or have any data-related queries, please contact our dedicated privacy team at your convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries related to privacy, data requests (including unsubscribe), or if you have questions about this policy, please contact us via email at:

[email protected]

Or write to us at:

Tesla Collision Diagnostics Privacy Team
[Address]

We appreciate your trust in us regarding your privacy and personal data.